LET candle is the proprietor of this website.
The term "LET candle" is used herein to denote LET candle's role as the operator of the website, offering various information, tools, and services to users. Your utilization of this site is contingent upon your acceptance of all the terms, conditions, policies, and notices outlined herein.

These terms govern the association between you and LET candle in connection with your use of the website.

Tearms and conditions

Our Online Platform

Thank you for your interest in our website and services. By visiting Let Candle or making a purchase, you acknowledge and agree to be bound by our terms and conditions. It is important for customers to inspect products upon receipt and report any issues to us within 48 hours.

We strive to provide excellent customer service, and we aim to respond to your email, WhatsApp, or Instagram messages within 24 hours.

Once your order is shipped, we will promptly notify you of the dispatch date. We value your time, and to make your shopping experience convenient, the prices of our products will be clearly mentioned in the description below each picture.

If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you.


LET operates this website and provides various information, tools, and services through it. By visiting our site or making a purchase, you are engaging in our service and agreeing to be bound by the terms and conditions stated here. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Before accessing or using any part of the site, it is important to carefully read and understand these Terms of Service. Your access to and use of the site signifies your agreement to be bound by these terms and conditions. If you do not agree to all the terms and conditions, you may not access the website or use any services. These Terms of Service constitute an offer, and acceptance is expressly limited to these terms.

Please note that any new features or tools added to the store will also be subject to these Terms of Service. The most current version of the Terms of Service can be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on Jouwweb, which provides the online e-commerce platform allowing us to sell our products and services to you.

If you have any further inquiries or require additional information, please feel free to contact us. We are here to assist you.

SECTION 1 - Terms

Here's a breakdown of the additional points you mentioned:

  1. Age requirement: By agreeing to the Terms of Service, you confirm that you are either the age of majority in your state or province of residence or, if you are not the age of majority, you have obtained the necessary consent from a parent or legal guardian for any minor dependents to use the site. This clause ensures that users are of the appropriate age or have obtained proper consent to use the service.

  2. Prohibited activities: You are not allowed to use the products or services for any illegal or unauthorized purposes. This means you must comply with the laws and regulations of your jurisdiction. Specifically, you must not violate any copyright laws. This clause prevents users from engaging in illegal activities or infringing on intellectual property rights.

  3. Security and integrity: You are prohibited from transmitting any worms, viruses, or any code that may be of a destructive nature. This clause aims to protect the service and its users from malicious software or code that can harm the system or compromise data security.

  4. Consequences of Let: If you breach any of the Terms of Service, your access to the service may be immediately terminated. This means that if you engage in prohibited activities or fail to comply with the terms, the service provider has the right to revoke your access to their services.

Again, it's important to review the complete Terms of Service agreement to fully understand the rights and obligations associated with using the specific service or website

SECTION 2 - Arbitration Agreement

The terms you mentioned appear to be excerpts from a typical Terms of Service agreement. These terms outline the rights and restrictions associated with using a particular service or website. Let me break down the key points for you:

  1. Right to refuse service: The service provider reserves the right to refuse service to anyone at any time and for any reason. This means they have the discretion to deny access or usage of their service without providing a detailed explanation.

  2. Transfer of content: When you use the service, your content may be transmitted over various networks and may undergo changes to meet technical requirements. This refers to the process of transmitting and adapting your content to ensure it can be accessed or displayed properly on different devices or networks. However, credit card information is always encrypted during transfer to protect it from unauthorized access.

  3. Prohibited actions: You agree not to engage in certain actions such as reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the service or its content without explicit written permission from the service provider. This clause aims to prevent unauthorized use or commercial exploitation of the service.

  4. Headings: The headings used within the agreement are included for convenience and organization purposes only. They do not have any legal significance and will not limit or affect the terms mentioned in the agreement.

Please note that these explanations are general interpretations of the clauses you provided. The specific details and legal implications may vary depending on the actual terms of service agreement in question. It's always advisable to review the complete agreement for a comprehensive understanding.

SECTION 3 - Intellectual Property Rights

We are not liable if information provided on this site is inaccurate, incomplete, or not up-to-date. The content on this site is intended for general informational purposes only and should not be solely relied upon for decision-making without consulting more reliable, comprehensive, or timely sources of information. Any dependence on the material on this site is done at your own risk. This site may contain historical information, which is not current and is provided solely for reference purposes. We reserve the right to modify the content of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor any changes to our sit.

SECTION 4 - User Contributions and Submissions

If we request specific submissions from you, such as contest entries, or if you voluntarily provide us with creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as "comments") without our request, you agree that we have the right to edit, copy, publish, distribute, translate, and use these comments in any medium, without any restrictions, at any time. We have no obligation to:

(1) Keep your comments confidential;

(2) Provide compensation for your comments; or

(3) Respond to any comments.

While we may, at our discretion, monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or our Terms of Service, we are not obligated to do so.

You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain any defamatory, unlawful, abusive, or obscene material, nor include any computer viruses or malware that may impact the operation of the Service or any associated website. You must not use a false email address, pretend to be someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We assume no liability and accept no responsibility for any comments posted by you or any third party.

SECTION 5 - Limitation on quantities

Some products or services may only be available for purchase online through our website. These items may have limited quantities and can only be returned or exchanged following our Refund Policy. We have made every effort to accurately display the colors and images of our products on the website. However, we cannot guarantee that your computer monitor will accurately depict the colors. We reserve the right, but are not obligated, to limit the sales of our products or services to specific individuals, geographic regions, or jurisdictions. This right may be exercised on a case-by-case basis. We also reserve the right to restrict the quantities of any products or services that we offer. Descriptions of products or pricing may be subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited. We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained from us will meet your expectations. We also do not guarantee that any errors in the service will be corrected.

SECTION 6 - Revocation

We retain the right to reject any order you make with us. At our discretion, we may impose limitations or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make changes to or cancel an order, we will make an effort to notify you by using the email address and/or billing address/phone number provided during the order placement. We reserve the right to restrict or prohibit orders that, in our judgment, appear to be made by dealers, resellers, or distributors.

By using our store, you agree to provide accurate, complete, and up-to-date purchase and account information for all transactions. It is your responsibility to promptly update your account and other information, including email address, credit card numbers, and expiration dates, to ensure smooth transactions and timely communication when necessary.

For more information, please refer to our Refund Policy.

SECTION 7 - Exclusion of Warranties; Liability Limitation


  1. We cannot guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
  2. We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
  3. You agree that we may, from time to time, remove the Service for indefinite periods or cancel the Service at any time without notice.
  4. You expressly agree that your use of the Service is at your sole risk. The Service, as well as all products and services delivered to you through the Service, are provided "as is" and "as available," without any representation, warranties, or conditions of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  5. In no case shall LET Candle, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Service or any products procured using the Service. This applies to any claim related to your use of the Service or any product, including but not limited to errors or omissions in any content, or any loss or damage incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility.
  6. Please note that in some states or jurisdictions, the exclusion or limitation of liability for consequential or incidental damages is not allowed. In such cases, our liability shall be limited to the maximum extent permitted by law.


SECTION 8 - Third-Party Websites and Links

Certain content, products, and services offered through our service may include materials sourced from third parties. This means that there may be links or references to third-party websites on this site that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party materials or websites. We do not provide any warranties and will not be liable or responsible for any third-party materials, websites, or any other materials, products, or services provided by third parties.

Any harm or damages incurred from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites are not our liability. It is important that you carefully review the policies and practices of these third parties and ensure that you understand them before engaging in any transactions. If you have any complaints, claims, concerns, or questions regarding third-party products, you should directly contact the third party.

SECTION 9 - Alterations to the service and prices

The prices of our products may be revised without prior notice. We retain the right to alter or terminate the Service (or any portion or content) at any time, without prior notification. We shall not be held responsible or liable to you or any third party for any modifications, price adjustments, suspensions, or discontinuation of the Service.

SECTION 10 - Collection and Use of Personal Information

When you submit personal information through the Let Candle store, the collection and use of that information are governed by our Privacy Policy.

SECTION 11 - Mistakes, Inaccuracies, and Exclusions

From time to time, there may be information on our site or within the service that may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, as well as cancel orders, if any information in the service or on any related website is found to be inaccurate, without prior notice (even after you have submitted your order).

We are not obligated to update, amend, or clarify information in the service or on any related website, including pricing information, except as required by law. No specified update or refresh date should be interpreted as an indication that all information in the service or on any related website has been modified or updated, unless expressly stated.

SECTION 12 - Restricted Activities

In addition to other prohibitions mentioned in the Terms of Service, the following uses of the site or its content are strictly prohibited:

  1. Using the site for any unlawful purpose;
  2. Soliciting others to perform or participate in unlawful acts;
  3. Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  4.  Infringing upon or violating our intellectual property rights or the intellectual property rights of others;
  5. Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  6. Submitting false or misleading information;
  7. Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service, related websites, or the internet;
  8. Collecting or tracking the personal information of others;
  9. Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
  10. Using the service for any obscene or immoral purpose; or
  11. Interfering with or circumventing the security features of the Service, related websites, other websites, or the internet.

We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

SECTION 14 - Compensation

You agree to indemnify, defend, and hold LET Candle, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 13 - Optional Tools

We may provide you with access to third-party tools that are beyond our monitoring and control. You acknowledge and agree that we offer these tools "as is" and "as available," without any warranties, representations, or conditions, and without endorsing them. We are not liable for any issues or damages arising from or related to your use of these optional third-party tools. Your use of any optional tools provided through the website is solely at your own discretion and risk. It is your responsibility to review and agree to the terms and conditions set by the relevant third-party provider(s) regarding the use of these tools. Additionally, any new services or features introduced on the website, including new tools and resources, will be subject to these Terms of Service.

SECTION 15 - Divisibility

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, the remaining provisions shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be considered severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - Termination of Agreement

The obligations and liabilities of the parties that were incurred prior to the termination date shall continue to apply even after the termination of this agreement. These Terms of Service will remain in effect unless terminated by either you or us. You have the right to terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use our site. If we determine, in our sole judgment, that you have failed to comply with any term or provision of these Terms of Service, or if we have reasonable suspicion of such failure, we may terminate this agreement without prior notice. In such cases, you will remain responsible for any outstanding amounts owed up to the date of termination. We may also deny you access to our services, or any part thereof, as a result.

SECTION 17 - Complete Agreement

The fact that we do not exercise or enforce any right or provision stated in these Terms of Service does not imply a waiver of that right or provision. These Terms of Service, along with any additional policies or operating rules posted by us on this site or related to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any previous versions of the Terms of Service). Any uncertainties or ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party responsible for drafting them.

SECTION 18 - Applicable Law

These Terms of Service, as well as any separate agreements under which we provide you with Services, shall be governed by and interpreted in accordance with the laws of the Netherlands.

SECTION 19 - Amendments to the Terms of Service

You can find the most up-to-date version of the Terms of Service on this page at any time. We retain the right, at our sole discretion, to update, modify, or replace any portion of these Terms of Service by posting updates and changes on our website. It is your responsibility to regularly check our website for any changes. By continuing to use or access our website or the Service after any revisions to the Terms of Service have been posted, you indicate your acceptance of those changes.